The NRSC strives to improve network reliability by providing timely consensus-based technical and operational expert guidance to all segments of the public communications industry.

As a trusted expert, the NRSC addresses network reliability improvement opportunities in an open, noncompetitive environment. The NRSC advises the communications industry through developing and issuing standards, technical requirements, technical reports, bulletins, Best Practices, and annual reports.

The NRSC accomplishes this through:

• identifying potential network reliability issues through an opportunity evaluation process,
• establishing subcommittees that address network reliability issues, conducting special studies that may lead to industry recommendations and/or the development of Best Practices,
• developing industry feedback, both formal and informal, to the FCC on network reliability,
• providing industry feedback to the FCC on Network Outage Reporting System (NORS) and Disaster Information Reporting System (DIRS), and providing an opportunity for the public to be informed on network outages and ongoing efforts to resolve network reliability concerns.