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ATIS Accelerates Adoption of Self-Sovereign Identity in Telecom: A Major Step in Helping Operators Enhance Customer Trust and Reduce Fraud

ATIS innovation transforming how operators authenticate customers, secure their privacy and protect them from fraud in the digital world.

ATIS today announced publication of “The Future of Digital Identity:  A Self-Sovereign Identity Technical Implementation Guide for the Telecom Provider.” This comprehensive white paper details how telecom providers can integrate reusable digital identity technologies to enhance customer trust, reduce fraud, and enable secure, interoperable identity ecosystems.

It outlines how telecom providers can leverage their existing customer verification infrastructure to become both issuers and verifiers of trusted digital credentials. By integrating Self-Sovereign Identity (SSI) and Verifiable Credentials (VCs) into their operations, operators can provide privacy-preserving authentication, protect consumers from SIM swap and number porting fraud, and streamline onboarding across consumer, enterprise, and IoT environments.

The Future of Digital Identity” provides telecom carriers with a clear technical and operational roadmap to understand how Self-Sovereign Identity can transform the way they authenticate and interact with customers,” said Susan M. Miller, President and CEO of ATIS. “By adopting SSI, carriers will be better equipped to strengthen privacy, reduce fraud, and strengthen their leadership the emerging global digital identity ecosystem.”

The guide provides practical implementation details on wallet recovery mechanisms, governance frameworks, revocation processes, and alignment with standards for Verifiable Credentials and Decentralized Identifiers (DIDs). It also examines telecom-specific use cases, such as proof of telephone number ownership, enterprise caller authentication, and leveraging government-issued digital credentials such as Mobile Driving Licenses for onboarding.

“This work is foundational in the adoption of reusable digital identities based on SSI across the telecom domain,” said Ian Deakin Principal Technologies at ATIS, who led the development of the guide within the ATIS User-Controlled Privacy Using Self-Sovereign Identity Initiative.  “It enables telecom providers to begin preparing for a future where identity verification is decentralized, privacy-preserving, and reusable across services and ecosystems.”

The report also explores the strategic value telecom providers can unlock by offering digital identity services to their customers. Beyond enhancing security and compliance, SSI presents new opportunities for operators to extend trust into other industries and partners.

Access “The Future of Digital Identity:  A Self-Sovereign Identity Technical Implementation Guide for the Telecom Provider.”

Marcella Wolfe, Manager – Public Relations and Marketing Communications, ATIS