The Service Provider Contact Directory (SPCD) provides contact numbers to the telecommunication industry for requesting interconnecting company assistance on service-related situations; applying to emerging technology, consolidated centers, multiple platforms (TDM, wireless, IP), and company specific departments. In October 2016, robocalling contact information for tracebacks and subpoenas was added to the SPCD. Any information that may be of concern to the interconnecting company’s network (i.e., modifications, outage, network survivability, network congestion, testing and/or maintenance) should be provided for inclusion in the SPCD.
Access and Questions
Any service provider may access and view, free-of-charge, contact information in the Service Provider Contact Directory (SPCD) by registering for a new account at spcd.atis.org.
Once access has been granted, service providers can request to submit new information or update an existing company listing in the SPCD. ATIS NGIIF developed and maintains the directory. Please send questions about the SPCD or accessing the website to ngiif-admin@atis.org.